Shipping & Return Policy

SHIPPING 

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1. SHIPPING

All orders are shipped within 1-3 days after purchase via Priority Mail, arriving to you in 2-4 business days after shipment. 

RETURN POLICY

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1. REFUNDS

Refunds are available to customers within 7 days of product delivery. In order to receive a refund, the following conditions must be met:

- Product(s) must be returned along with original packaging
- Product(s) must be unused and not damaged.
- Receipt or proof of purchase is required.

Any hair that has been used and not in original packaging will not be returned.

If the listed conditions are not met, LUXE By Gee reserves the right to refuse a refund.

2. RETURNS

To initiate a return, please contact customer service by e-mail at info@luxebygee.com. Customers are responsible to pay for their own return shipping.


3. INQUIRIES

Please field any questions to our customer service department. You may follow up on returns and/or refunds in process by contacting them at info@luxebygee.com